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Leading in an Era of Increased Incivility and Disrespect

Posted on 14 August 2017 by Scott Cooper

My July 26, 2017 print edition of The Edgefield Advertiser was titled “You Have Influence.” It highlighted a worldwide event titled “The Global Leadership Summit,”  which was taking place outside of Chicago on August 10th and 11th, 2017.  I encouraged you to attend the local simulcast event, which was one of over 400 venues participating in the United States.

Returning on Saturday August 12th, as I travelled from Chicago, IL to Greenville, SC for a wedding, the only thing I saw on the television screens both inside the airports and my hotel lobby was the incidents taking place this weekend in Charlottesville, VA, where an extremely small percentage of our population was garnering virtually all the expensive media air time.

As I walked through O’Hare airport, I committed in my own mind to not watch the news, to do my best at tuning out my Facebook feed, which was largely filled with comments about this small percentage of our population, garnering so much attention.  I instead decided to focus my energy on what I had learned in the auditorium of over 10,000 people in a Chicago Suburb, an event where over 400,000 participated nation-wide via simulcast, and another 400,000 plus international folks will participate in the following days.  I pondered on this new generation of leaders, perhaps surpassing over a million worldwide participants, and how this tremendous movement likely received no airtime in the main stream media.

I choose hope.  I believe a new generation of leaders are rising up, in every county of our republic and in many nations of our world.  This new generation will be armed with humility, in addition to other leadership skills and will chart a course where they will not profit from division, like so many do today.

I want to share with you a synopsis of Bill Hybels opening message at this global event.  There are “10 Rules of Respect,”, but he started with a question, followed by making three critical statements.  The question was, “How do we lead in an era of increased incivility and disrespect?”

The statements were, “The solution begins with me,” “The highest value at GLS is humility,” and “Armed with enough humility, you can learn from anyone.”

Here are the “10 Rules of Respect:”

  1. Leaders must set the example for how to differ without demonizing.
  2. Leaders must be able to have spirited conversations without “drawing blood.”
  3. Leaders must not interrupt others who are talking or dominate discussions.
  4. Leaders must set the example of limiting their volume levels and refusing to use “incendiary” or “belittling” words that guarantee to derail true conversation.
  5. Leaders must set the example of being courteous in word and deed . . . to everyone, at every level.
  6. Leaders must never stereotype people.
  7. Leaders must apologize immediately when they are wrong, instead of denying or doubling down.
  8. Leaders must form opinions carefully and stay open-minded if better or new information comes along.
  9. Leaders must set the example of showing up when they say they are going to show up and doing what they say they are going to do.
  10. Leaders must set “Rules of Respect” for everyone in the organization and enforce them relentlessly as a sort of code of conduct.

In closing, what we witnessed in Charlottesville this weekend was not leadership.  It continues to receive the bulk of expensive media time because it gets ratings, which provides advertising revenue, which makes money.  Perhaps I’ll write more about the lack of leadership in the media next week, but for now, I sincerely hope you will join me in praying for the next generation of leaders, which ARE being developed, who WILL lead based on the points above, and will not seek to profit through division.

Here’s wishing you a productive week!

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